Client retention is as important as client acquisition for sustainable growth and profitability of an MSP. The longer your client relationships last, the more profitable your business becomes. Proactively managing your clients’ networks and being aware of what’s changing over time allows you to profit from those relationships.
This e-Book explains how to:
- Get clients to spend more
- Leverage opportunities to sell clients additional services
- Translate evolving networks into new opportunities for revenue
- Begin turning regular client work into bigger projects
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